The following are questions that customers often have, the first question is most common
When choosing a computer, consider your specific needs. For general use, a basic laptop or desktop with moderate processing power will suffice. For gaming or graphic design, opt for a computer with a powerful CPU, dedicated GPU, and ample RAM.
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If your computer is overheating, ensure it’s in a well-ventilated area and clean out any dust from the fans and vents. Use a cooling pad for laptops and avoid placing them on soft surfaces like beds or couches. If overheating persists, consider applying new thermal paste to the CPU
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Improve your computer’s security by using strong, unique passwords and enabling two-factor authentication. Regularly update your operating system and software to protect against vulnerabilities. Also, use a firewall and avoid using public Wi-Fi networks for sensitive
Read MoreWe resolved most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.
We will always offer you a fixed price for the service, for example if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge £30 labour which is waived if you go ahead with the service. We don’t want you to have any nasty surprises; we want you to know exactly what your service will cost before we complete the work.
Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround services quickly, we don’t send anything away to service centres and we don’t quote 5+ days for rebuild. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.
We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.